COVID-19 Update: Important Changes to HSR Service

EFFECTIVE FRIDAY APRIL 3rd – CHANGES TO HSR SERVICES

  • Restricting customer loads to 10 people on a 40 ft bus; and 15 people on a 60 ft articulated bus. Signs will be posted to identify which seats are not available for use.
  • Operators will be by-passing stops if the load on the bus is in excess of the above amounts, or if there are concerns with physical distancing.
  • All customers are now required to enter and exit through the rear doors. Customers using wheelchairs, scooters and personal mobility devices (PMD’s) are no longer being loaded from front door.
  • To facilitate access to the bus, customers using wheelchairs and scooters will be required to travel with a companion. The companion will be required to deploy the ramp under the direction of the operator. If there is a requirement for the wheelchair or scooter to be secured, the companion will be required to facilitate this as well.
  • HSR will now only be able to accommodate one ( 1 ) wheelchair/scooter per bus regardless of the vehicle size.

Between the hours of 1pm and 5pm the following routes will experience the greatest impacts:

  • 2-Barton
  • 1-King
  • 5-Delaware
  • 10-B line
  • Operators will not be policing these restrictions. It is the responsibility of everyone to adhere to physical distancing and respect the signs posted.

MONTLY PASSES

  • Details are still being finalized, refunds and/or credits for monthly bus passes will be issued.

Hamilton COVID-19 Update

March 31, 2020

HAMILTON, ON – Earlier today, Mayor Fred Eisenberger joined Dr. Elizabeth Richardson, Medical Officer of Health, and the City’s Emergency Operation Centre (EOC) Director, Paul Johnson, to update media and the community on the City’s response to COVID-19.

As of noon today, there are 101 confirmed cases and one death from COVID-19 in Hamilton. More details about cases are available on the City’s website including demographics, risk factors, exposure, etc.

Timeline for Municipal closures/cancellations – May 25, 2020: The City has decided to suspend all City-run programming and extend the closure of all City facilities, parks, playgrounds, sports fields and City administration facilities until May 25, 2020. The City remains prepared to respond to emergencies. Emergency response by Hamilton Police, Hamilton Fire Department, and Hamilton Paramedic Services is not impacted. The public can still conduct some online business with the City during this time. We will continue to monitor federal and provincial orders between now and May 25. Residents are encouraged to monitor the City’s website and social media channels for ongoing updates.

Additional closures of municipal areas: Following provincial direction issued on March 30, the City has immediately implemented some additional closures of dog parks, skate parks, the Bayfront Park boat launch and several parking lots in high traffic areas in Hamilton. As well, while the escarpment stairs and trails in Hamilton remain open, residents are advised these are for essential use, or “walkthrough access” only. If using these spaces, Hamilton Public Health strongly recommends keeping 2m or 6ft between yourself and others at all times.

Personal Protective Equipment (PPE) donations: The City is now accepting donations of personal protective equipment (PPE) to provide much-needed resources for the city-wide response to COVID-19. The equipment will be provided to frontline workers, emergency responders and other healthcare professionals. 

The types of equipment that will be accepted include:

  • Surgical masks
  • N95 masks
  • Impervious gowns
  • Gloves
  • Face shields
  • Swabs
  • Hand sanitizer

The City is requesting these items from local healthcare providers, pest control, hospitality providers, nail salons and construction companies. Homemade equipment will not be accepted. To donate, please email ppe@hamilton.ca or call 905-546-2424 ext. 2257and make an appointment for drop-off at a location in downtown Hamilton.

Self-isolation for those over 70 years of age: Ontario’s Chief Medical Officer of Health announced yesterday that he strongly urges those over the age of 70 or those with compromised immune systems or underlying medical conditions to stay at home. This means only leaving home or seeing other people for essential reasons, seeking services over the phone or internet and asking for help from friends, family or neighbours with essential errands.

Gatherings enforcement: On the weekend, the province took additional action to further stop the spread of COVID-19. Based on the advice of Ontario’s Chief Medical Officer of Health, the Ontario government issued a new emergency order under the Emergency Management and Civil Protection Act to prohibit organized public events and social gatherings of more than five (5) people, effective immediately. It does not apply to households of more than five and child care centres supporting frontline health care workers and first responders. Funerals are permitted to proceed with up to 10 people at one time.

The role of the MLE and the Police will be to focus in on compliance. They will be encouraging everyone to follow the Provincial Orders relative to essential services including not having people gathering in groups larger than five (5) as now directed by order under the provincial Emergency Measures Civil Protection Act. The MLE will use a progressive enforcement approach if they do not obtain compliance or there is a repeated offence, and charges may be laid. Fines of up to $750 per individual may be applied, while corporations could face fines up to $500,000.

To report concerns around adherence to the provincial order:

  • If you have a concern about a local business or public gatherings of 5+ people, without physical distancing: 905-546-2489 (546-CITY)
  • Business not following proper hygiene: 905-974-9848
  • Inquiring if a business is essential: 1-888-444-3659
  • Price-gouging reporting: 1-800-889-9768

Public Transit: The City is asking the public to please take public transit for essential trips ONLY. In the interest of the health and safety of our operators and customers, customers should only be taking public transit because they need to get to work or a medical appointment. The public is asked to please NOT take transit if they do not absolutely need to and are not making an essential trip.

HSR is experiencing higher than normal call volumes on its customer service and ATS customer service lines. If you do not get through to a representative right away, please leave a detailed message and your call will be returned as quickly as possible.

HSR is currently reviewing their physical distancing procedures and will provide an update on that as soon as possible.

Additional Resources:

Public Health Services’ COVID-19 Hotline: 905-974-9848 or phscovid19@hamilton.ca

COVID-19 Update: Ontario Extends COVID-19 Emergency and Closes Outdoor Recreational Amenities

Leash Free Dog Park Closed

Provincial State of Emergency Extended
On March 30, 2020 Ontario Premier Doug Ford announced that the Province had extended the March 17 Emergency Declaration under the Emergency Management and Civil Protection Act.  Emergency declarations under the Act are for two weeks with two-week extensions.  Extended also are all associated orders including the closure of non-essential workplaces and limiting social gatherings greater than five people.

In announcing the declaration, the Premier announced new orders to close outdoor recreational amenities such as sports fields, playgrounds, basketball courts, picnic areas, park shelters, community and condo gardens, and others.  Gatherings of more than 5 people continue to be prohibited.

The order builds on local municipal government action and makes it consistent across Ontario. Green spaces in parks, trails and ravines can remain open for pass-through access, but visitors must continue to practice social/physical distancing.  Enforcement of these closure orders can be carried out at the discretion of municipal by-law officers. AMO’s COVID-19 Resources page is being updated continually so you can find critical information in one place.  Please send any of your municipally related pandemic questions to covid19@amo.on.ca.

New Provincial Order Prohibits Gatherings of more than Five People

On March 28, 2020, Ontario issued a new emergency order under the Emergency Management and Civil Protection Act to prohibit organized public events and social gatherings of more than five people.

Take these everyday steps to reduce exposure to COVID-19 and protect your health:

  • Wash your hands often with soap & water for at least 20 seconds
  • If soap is unavailable use an alcohol-based hand sanitizer;
  • Sneeze and cough into your sleeve;
  • Avoid touching your eyes, nose or mouth;
  • Avoid contact with people who are sick; and
  • Stay home if you are sick.

Ontario Enhancing Public Reporting about COVID-19

Dedicated Website Will Include Expanded Information of Confirmed Cases Across the Province

News Release , March 30, 2020

Ontario is enhancing the public information it provides about the status of COVID-19. As the outbreak evolves, Ontario has launched a new dedicated web page and is changing how COVID-19 cases are being reported to provide a more relevant summary of data from Public Health Ontario that offers expanded information every day at 10:30 a.m.

This daily epidemiologic summary replaces the general information on the status of COVID-19 cases that was previously provided twice daily on the web page. The new summary provides more provincial and regional data on confirmed cases, including trends of cases since the outbreak began, geography, exposure and severity. 

“Ontario has been diligently monitoring and taking decisive action to stop the spread of COVID-19 and keep Ontarians informed,” said Christine Elliott, Deputy Premier and Minister of Health. “We will continue to work with Public Health Ontario, public health units and the health sector to have and report on the best possible data to help us understand the scope of the COVID-19 outbreak in our province and inform our collective response to keep all Ontarians safe and healthy.”

The daily summary is based on data recorded by local public health units in the province’s integrated Public Health Information System (iPHIS), as of 4 p.m. the day before the summary is posted. iPHIS is the Ministry of Health’s disease reporting system, where data is regularly updated. In addition to the daily update to the website, Dr. David Williams, Chief Medical Officer of Health, and Dr. Barbara Yaffe, Associate Chief Medical Officer of Health, will continue to hold regularly scheduled daily media briefings via teleconference, to provide an update on the province’s ongoing response to COVID-19.
QUICK FACTS

Everyone in Ontario should be practicing physical distancing to reduce their exposure to other people.

Avoid close contact (within 2 metres) with people outside of your immediate families.

If you think you may have COVID-19 symptoms or have been in close contact with someone who has it, first self-isolate and then use Ontario’s Self-Assessment Tool to see if you need to seek further care.

On March 25, 2020, the federal government announced an Emergency Order under the Quarantine Act, that requires any person entering Canada by air, sea or land to self-isolate for 14 days whether or not they have symptoms of COVID-19. They should monitor for symptoms of COVID-19 for 14 days.

On March 28, 2020, Ontario issued a new emergency order under the Emergency Management and Civil Protection Act to prohibit organized public events and social gatherings of more than five people. Take these everyday steps to reduce exposure to COVID-19 and protect your health: Wash your hands often with soap and water or alcohol-based hand sanitizer; Sneeze and cough into your sleeve; Avoid touching your eyes, nose or mouth; Avoid contact with people who are sick; and Stay home if you are sick.