Check out our real-time tracking tools for up-to-date information on winter maintenance operations.
Below are some key frequently asked questions you may have.
When will my street be plowed?
- Roads are plowed based on priority. The first priority is main routes and escarpment crossings. The second priority is collector roads and the third priority is neighbourhood streets.
Why does the number of plows differ from day to day?
- Vehicles appear on the map only when they are moving. Parked vehicles will not be displayed.
Who can I contact for further information?
- You can contact the Customer Contact Centre at 905-546-2489 and they will direct your call.
Why do the vehicles keep going up and down the same street?
- The City works to maintain the levels of service. Roads are cleared on a priority basis and continue to be travelled until that service level is met.
Click here to be directed to the City’s website where you can find more information about snow clearing.
Brad Clark Report 
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