City is currently experiencing high volume of call volumes on our telephony infrastructure.
In order to create some capacity on the phone system we are asking that all staff to minimize or avoid using virtual phones for outbound calling during this peak usage period. Please consider using work cell phones for outbound calls or deferring internal outbound calls via virtual phones and physical phones to mitigate impacts to incoming calls.
We are experiencing high volumes related to Property Tax, Transit Operations, Waste, and Parking related inquiries.
Brad Clark Report 
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